Contact our Support Team

As a TPP if you face any problems using either our Sandbox or Production APIs you can contact us by using the dedicated support email :

Please try to give us the full context of your request  :

  • TPP Name,
  • TPP Registration Number,
  • Date and Time of the issue,
  • Service : AIS, PIS, FCS,
  • Endpoint,
  • Error message, error code, screenshot,
  • Information about concerned version using one of the following urls:

Our support team will answer you as soon as possible.